Stakeholder engagement is a daily business practice at every level of the organisation.

The Executive, through to our field engagement teams, regularly communicate with a wide range of stakeholder groups through formal meetings, open forums and on-the-ground engagement.

Consistent and proactive engagement fosters stronger relations and helps build partnerships.

The feedback and recommendations captured following the various engagements feeds into our business processes to help us make any necessary improvements.

Find out how we engage with our various stakeholders below.

Meaningful stakeholder engagement

We use a range of ways to engage with our primary stakeholders so that we understand their concerns and expectations.

We know we need to understand how we affect local communities both through the benefits we can bring and the impacts which raise concerns. To do this, we employ dedicated local teams who are focused on providing effective engagement and response. All our local engagement team members are trained in our country-specific community and stakeholder engagement processes and practices. In Kenya, for example, Tullow and external consulting teams have been consulting with a range of stakeholders nationally and in Turkana since the start of the Environmental and Social Impact Assessment (ESIA) process.

This table shows our stakeholder engagement overview in 2019:

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Host communities

Primary means of engagement

Stakeholder engagement processes in each community through our local teams.

Key expectations

Safe, responsible practices and positive impact on daily life, safeguarding the environment and protecting community life. Our activities should lead to improved quality of life and livelihoods for families and communities.

Progress in 2019

See section: Meaningful stakeholder engagement on page 18 of Sustainability Report for overview of activity in 2019.

See also the other sections in the Shared prosperity chapter starting on page 17 of Sustainability Report, covering socio-economic investment and local initiatives.

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Host country regulators

Primary means of engagement

Stakeholder engagement processes in each community through our local teams.

Key expectations

Compliance, transparency and collaboration to resolve regulatory issues in ways that benefit the national and local interest. The development of local content and capacity is of prime importance.

Progress in 2019

See section: Promoting equality on page 33 of Sustainability Report.

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Host country enterprises

Primary means of engagement

Regular outreach, procurement tenders and business reviews.

Key expectations

Opportunities for local suppliers and vendors to participate on fair and equitable terms.

Progress in 2019

See section: Optimising local content on page 19 of Sustainability Report for details of engagement with local enterprises.

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Colleagues

Primary means of engagement

A range of internal communications channels throughout the year.

Key expectations

Meaningful work, fair compensation, ability to learn and develop and fair and ethical treatment. The opportunity to advance professionally for African nationals in their country.

Progress in 2019

See section: Localisation on page 36 of Sustainability Report for details of progress in advancing local colleagues.

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Opinion formers and industry

Primary means of engagement

Regular dialogue and meetings.

Key expectations

Collaboration and sharing of non-competitive information for the benefit of the industry and our stakeholders, responsible citizenship and contribution to industry initiatives.

Progress in 2019

See our support for the Voluntary Principles on Human Rights and the Extractives Industries Transparency Initiative (EITI) on page 31 of Sustainability Report.

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Shareholders and investors

Primary means of engagement

Annual meetings and dialogue with investors and analysts.

Key expectations

Return on investment, reliable financial and production forecasts, strong governance and responsible and ethical conduct.

Progress in 2019

See our Investor Relations Events page.

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Non Governmental Organisations

Primary means of engagement

Stakeholder engagement processes and responses to issues.

Key expectations

Environmental and social contribution, mitigation of negative impacts, engagement and dialogue on matters important to them.

Progress in 2019

See section: Promoting equality on page 33 of Sustainability Report for details of our Stakeholder Engagement Plan in Kenya.

Sustainable development goals

As part of the work to develop our sustainability strategy, we have chosen to align with the United Nations Sustainable Development Goals (SDGs). These contain 17 ambitious goals, agreed in 2015 by all 193 UN Member States, that aim to tackle the world’s most pressing social, economic, and environmental challenges and provide a common vision for sustainable development for business, governments and civil society. Through our research and analysis, we have chosen to focus on ten SDGs. This will help to provide additional focus to our work, give us insights into best practice, help us communicate our ambitions and provide a clear structure for our action in this area.