Shareholder FAQs

Q: I HAVE CHANGED MY ADDRESS; HOW DO I NOTIFY YOU?

Log on to the Investor Centre to change your address or alternatively you can change your address using Computershare's change of address form which is available to download. The completed form should be sent to Computershare Investor Services PLC.

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Q: I have changed my name; what do I do? 

A change of name form is available to download. The completed form should be sent to Computershare Investor Services PLC, together with your share certificate and copy of the relevant document, e.g. marriage certificate or change of name deed.

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Q: HOW DO I TRANSFER SHARES TO ANOTHER MEMBER OF MY FAMILY OR ANY OTHER PERSON?

To transfer your shares to another person please download the stock transfer form. The completed form should be sent to Computershare Investor Services PLC together with your share certificate. Please note that Computershare can only process the transfer once the stamp duty has been paid or a valid exemption has been declared on the form.

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Q: I HAVE LOST MY SHARE CERTIFICATE(S); HOW DO I OBTAIN A REPLACEMENT?

You should notify Computershare Investor Services PLC, either in writing or by telephone, that you have mislaid your certificate(s) so that a restriction can be placed on the holding in case of any attempted fraud. You will then be sent a letter of indemnity, which must be completed and returned to Computershare Investor Services PLC so that a replacement certificate can be issued. There is a charge for this service.

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Q: HOW DO I BUY/SELL TULLOW OIL PLC SHARES AND DOES TULLOW OIL PLC HAVE A SHARE DEALING SERVICE?

Investors normally buy or sell shares through a stockbroker, bank, building society or a share dealing service.

Tullow Oil plc has established a share dealing service for shareholders with Computershare Investor Services PLC for the sale and purchase of shares in Tullow Oil plc. To view more information on the service, please access the Computershare site and select Tullow Oil plc from the 'Find out more' drop-down menu at the bottom of the page.

Q: IF I WANT TO SELL MY SHARES IN GHANA, WILL TULLOW BUY THEM BACK FROM ME?

No. in Ghana, sales of shares are undertaken through a licensed dealing member of the Ghana Stock Exchange. You should check with IC Securities (Ghana) Limited or any other licensed dealing member of the Ghana Stock Exchange on what fees and/or taxes might be applicable on the sale of shares.

Q: HOW DOES A SECONDARY LISTING WORK? WHY IS THE GHANA SHARE LISTING A SECONDARY LISTING OF TULLOW OIL PLC SHARES RATHER THAN A LISTING OF TULLOW GHANA LIMITED SHARES?

A secondary listing is used to describe a situation where a company lists its shares on a stock exchange even though those shares are already listed on another stock exchange. Tullow already has its main listing on the London Stock Exchange and a secondary listing on the Irish Stock Exchange. The listing on the Ghana Stock Exchange would operate in a similar manner to the listing on the Irish Stock Exchange. We would like investors in Ghana to have a stake in Tullow's operations both in Ghana and in our wider international operations. A secondary listing of Tullow Oil plc shares allows for that.​

Q: CAN I RECEIVE SHAREHOLDER COMMUNICATIONS ELECTRONICALLY?

In order to register to receive the Company's shareholder publications electronically, you will need to register with eTree, which is a green initiative in conjunction with Computershare Investor Services PLC and the Woodland Trust which Tullow Oil plc is part of. Register on eTree for electronic communications.

Q: CAN YOU PAY DIVIDENDS DIRECTLY INTO MY BANK ACCOUNT?

Dividends can be paid into a UK or Irish bank account. This will save you the trouble of paying cheques into your bank and also ensures that your dividend entitlement is credited to your account without delay. You can add or change your dividend mandate instruction or alternatively you can download the dividend mandate form and return it to Computershare Investor Services PLC.

If you do elect to have your dividends paid to your bank account you will still receive a tax voucher from Computershare Investor Services PLC. If you wish to be paid electronically in another currency, you can use their global payments service. This provides shareholders with a fast, secure and cost effective method of receiving your dividend payments in a local currency. For more information please see Foreign Payment Instructions on the Computershare site.

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Q: CAN I FIND OUT WHAT DIVIDENDS HAVE BEEN PAID TO ME?

Yes you can see what dividends have been paid by logging on to the Computershare Investor centre and viewing your payment history in the Payment Enquiry section. You will require your Shareholder Reference Number (SRN) from your shareholder certificate to access this information.

Q: HOW DO I OBTAIN A DUPLICATED DIVIDEND TAX VOUCHER?

Contact Computershare Investor Services PLC, either in writing or by telephone, stating the date the dividend was paid, and a duplicate voucher will be supplied. A small charge is made for such requests​.

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Q: CAN I GET MY DIVIDEND PAID IN A CURRENCY OTHER THAN EURO OR STERLING?

Computershare Investor Services PLC offer a global payment service, which provides shareholders with a fast, secure and cost effective method of receiving dividend payments in a local currency. For more information please view the Computershare site.

Q: I AM RECEIVING MULTIPLE COPIES OF SHAREHOLDER MAILINGS. HOW CAN I STOP THIS?

This is probably because Computershare Investor Services PLC is holding two (or more) accounts for you on the share register arising from inconsistencies in your name and address details. You should notify them in writing confirming that the different registration details relate to one and the same person, quoting both account details, and they will amalgamate the holdings.

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Q: I HAVE TWO OR MORE SHARE CERTIFICATES. CAN THESE BE CONSOLIDATED INTO ONE?

 Yes, if your certificated holding is represented by two or more share certificates you may wish to have these replaced by one consolidated certificate. However there is a small charge for this service. You should send your certificates with a letter of instruction to Computershare Investor Services PLC.

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Q: WHAT HAPPENS IF A SHAREHOLDER DIES?

Please advise Computershare Investor Services PLC as soon as possible and they will explain what has to be done.

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Q: CAN YOU CONFIRM THE NUMBER OF TULLOW OIL PLC SHARES I HOLD?

You can view your share balance and history at Computershare Investor Services PLC Investor Centre. You will require your Shareholder Reference Number (SRN) to access this information or alternatively you can write to Computershare Investor Services PLC.

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Q: WHAT IS SHAREGIFT?

If you have a small number of shares whose market value makes it uneconomical to sell you may wish to consider donating them to ShareGift. Any shares donated to ShareGift will be aggregated and sold when possible with the proceeds donated to a wide range of UK charities. The relevant share transfer form may be obtained from Computershare Investor Services PLC.

Further information about the scheme is available at www.ShareGift.org.

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