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We are making good progress in our corporate responsibility performance. The targets we are setting to assess our progress are increasingly informed by our stakeholder engagement processes.
We have reintroduced a detailed performance overview into our corporate responsibility reporting. We received feedback from socially responsible investors and corporate responsibility analysts, in particular, that they had a strong preference for a clear and informative summary of our performance against objectives, including an overview of our targets and plans for the following year.
|2012 key objectives||Progress||2012 performance||2013 objectives|
|Maintain staff turnover below 5% per annum.||Staff turnover in 2012 was 2.9% against a 17% increase in our employee numbers.||
|Deliver actions from the Talk Back survey.||Three key software systems implemented in response to the need to enhance our systems and processes.|
|Deliver Board HR objectives in organisational capacity and further embedding our values.||Strategic roles recruited in line with key projects. Executive workshop became a blueprint for embedding values across the business.|
|Complete global succession plans and review with all functions.||Board reviewed and approved succession plans for Executive Directors.|