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Privacy and cookies

This page contains important information explaining how this internet site uses cookies. Please read this information carefully.

Use of information

This Privacy Policy regulates the use by Tullow Oil plc (TULLOW) of the information you provide when using this website. It is to be read in conjunction with the terms and conditions of use of the website.

TULLOW is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of TULLOW's data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

  • Your name
  • Your mobile telephone number
  • Your email address
  • Your occupation

The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

Data automatically collected

TULLOW log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies

A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We have included a full list of the cookies used on tullowoil.com below, along with a definition of what the cookie is used for. TULLOW will not use cookies to collect personally identifiable information about you.

How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefit that you and TULLOW gain from their proper use is worthwhile.

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by tullowoil.com, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

This is a list of the main cookies set by the TULLOW websites, and what each is used for:

All Tullow Oil web sites

Cookie name Used for Cookie expires Domain Definition
__utma Metrics: Google 2 years .tullowoil.com

 TullowOil.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports on user activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using TullowOil.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
__utmb Metrics: Google 30 mins .tullowoil.com
__utmc Metrics: Google End of session .tullowoil.com
__utmz Metrics: Google 6 months .tullowoil.com

 

 

 
s_cc Metrics: Omniture End of session .tullowoil.com We use Adobe Omniture to help study user behaviour on TullowOil.com in order to improve the site for our users. Adobe Omniture uses cookies to collect standard internet log information and visitor behaviour information. The information generated by the cookies about individuals' use of the web site (including IP address) is transmitted to Adobe Omniture, however we do not use IP addresses to look at individuals' information or use of our site.

Tullow Oil plc will not (and will not allow any third party) to associate any data gathered from this site with any personally identifiable information from any source as part of our use of the Adobe Omniture statistical analytics tool. Adobe Omniture will not associate your IP address with any other data held by Adobe.
s_sq Metrics: Omniture End of session .tullowoil.com

 

 

 

 

 
aether Metrics: Gaia Insight 30 mins .tullowoil.com We use Gaia Insight to enable us to understand how visitors interact with TullowOil.com particularly the paths visitors take through the site. This data is used to help understand how visitors interact with the site and the way in which they navigate through it. Your IP address and other personally identifiable data are not associated with any other data held by Gaia Insight.
is_returning Metrics: Crazy Egg 5 years .tullowoil.com We use Crazy Egg to see how visitors interact with areas of a page. No personally identifiable data is captured during this process.
sifrFetch Used by font replacement utility End of session .tullowoil.com sIFR is scalable Inman Flash Replacement, a method for rendering text on web pages. sIFR is used where fonts are not optimised for use online, causing them to display incorrectly on some computers. It works by embedding a font in a Flash element that displays the text.

Cookies are used with sIFR to improve the loading time for pages – cookies remove the need to download the same functionality multiple times. Information from the cookies is not used to identify individual users of the site.
sequence Used to prevent spam on pages with the option to email links 1 week .tullowoil.com A number of pages within the website allow you to share a link to the page with others by entering a recipient's email address. The sequence cookie helps us prevent the site being misused for spamming purposes. By disabling this cookie you will lose the ability to share pages of interest with other parties by email.

The Tullow Oil plc web site only

Cookie name Used for Cookie expires Domain Definition
ue Used for 'MyTullow' End of session .tullowoil.com My Tullow gives you the ability to collate and store your most important pages and content from around the Tullow Oil plc corporate web site in one place.

It works by placing a cookie on the user's computer when they create a My Tullow profile in order to remember the username and password allowing repeat access to your My Tullow profile without re-entering the details each time. Deleting these cookies will mean that you would need to enter the username and password each time you access your My Tullow profile.
ui End of session End of session .tullowoil.com

 

 

 
tullowbandwidth Used to remember high/low bandwidth choice End of session .tullowoil.com The bandwidth option allows users to turn off the images on the site in order help pages load faster. This cookie remembers your preference from your previous session. Information from the cookie is not used to identify individual users of the site.
surveydismiss Used to remember if user has chosen to complete or chosen not to complete the site survey 80 days .tullowoil.com It works by placing a cookie on the user's computer and remembers if the user has chosen to complete or chosen not to complete the site survey. If either choice is made the user will not be prompted again within 80 days.
appcookie Used to remember if user has viewed an on-screen popup directing them to Tullow's Investor Relations and Media App 1 year .tullowoil.com It works by placing a cookie on the user's computer and remembers if the user has has viewed an on-screen popup directing them to Tullow's Investor Relations and Media App. Once it has been viewed, the user will not be prompted again for a year.

Annual and CR Report micro sites only

Cookie name Used for Cookie expires Domain Definition
AR10 Used for report tools – adding notes and saving pages 1 year .tullowoil.com Report tools give you the facility to create your own list of important pages and make notes to accompany them. You can then print your selected pages and notes, download them as a PDF, or email a list of the pages you've saved.

Report tools work by placing a cookie on the user's computer in order to remember the pages or notes saved. The cookie stores a unique number. This number is used to identify which pages/notes the user has saved. The use of the cookie means that when the user comes back to the site (unless they have deleted the cookie) their saved items will still be available, without requiring them to create an account and log in each time. Information from the cookies is not used to identify individual users of the site.
CR10 Used for report tools – adding notes and saving pages 1 year .tullowoil.com
TULLOWCR2009GRP Used for report tools – adding notes and saving pages 1 year .tullowoil.com
TULLOWAR2009GRP Used for report tools – adding notes and saving pages 1 year .tullowoil.com

Tullow Oil Ghana only

Cookie name Used for Cookie expires Domain Definition
ev1 Used for registration for the capital markets webcast on Ghana site End of session .tullowoil.com/ghana This cookie remembers records whether you have previously registered for the capital markets webcast, enabling direct access to the webcast if you have previously registered. Deleting this cookie will mean that you will need to re-register each time you access the webcast.
uid Used for registering for Ghana web site event presentations 5 years .tullowoil.com/ghana This cookie enables direct access to the event presentations page if you have previously registered. Deleting this cookie will mean that you will need to re-register each time you access the webcast.

Tullow Oil Supplier Centre only

Cookie name Used for Cookie expires Domain Definition
tullow_registration Used to store progress of Registration form 2 Hours .tullowoil.com/supplier_centre This cookie stores the progress and data entered in the form to allow the user to return to the form within 2 hours and not need to re-enter information.

Tullow Oil Mobile only

Cookie name Used for Cookie expires Domain Definition
tullowmobile Used for remembering mobile website preference End of session .tullowoil.com/mobile When visiting TullowOil.com on a Mobile device you are presented with options for accessing the mobile version of the site or the full web site.

This cookie remembers your preference for future visits. Removing the cookie will mean that you have to choose an option every time you access TullowOil.com on a mobile device.

Third-party cookies

Cookie name Used for Cookie expires Domain Definition
9zPvLuyUwc 2011 Half year results, 2010 Full year results webcast End of session www.thomson-webcast.net TullowOil.com uses a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing.
template_login 2011 Half year results, 2010 Full year results webcast 1 year www.thomson-webcast.net
fw0dK3TchO Register for 2011 full year results End of session www.media-server.com

Your rights

TULLOW is required to comply with the provisions of the Data Protection Act 1988. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected.

Policy changes

Any changes to this policy will be posted here.